Shipping Policy – GodarAmsterdam.com
At GodarAmsterdam.com, we are committed to ensuring that your shopping experience is smooth and your orders arrive on time. Below is everything you need to know about our shipping process:
1. Order Processing Time
Orders are typically processed within 1-2 business days. Orders placed after 2:00 PM (CET) will be processed the following business day. Please note that processing times may be extended during peak periods or promotions. You will receive an email confirmation once your order has been processed and shipped.
2. Shipping Methods & Rates
We offer various shipping options to cater to your needs. Shipping rates are calculated at checkout based on your location, the weight of your order, and the chosen delivery method. We offer both domestic and international shipping with the following options:
- Standard Shipping: Delivery within 3-10 business days (depending on location).
Shipping costs will be calculated at checkout, and you can choose your preferred shipping method.
3. Shipping Address
Please ensure that your shipping address is complete and accurate. We are not responsible for delays or delivery issues resulting from incorrect or incomplete address details. If you need to change your address after placing an order, please contact us as soon as possible, and we will do our best to accommodate the change before shipment.
4. International Shipping & Customs
For international orders, the recipient is responsible for any customs duties, taxes, or additional fees that may be incurred upon entry into the destination country. These charges are not included in the shipping cost and vary depending on the country’s regulations. Please check with your local customs office for more information.
5. Order Tracking
Once your order has been shipped, we will send you a confirmation email with your tracking number. You can use this number to track your order through the carrier’s website. Please allow up to 24 hours for tracking information to update after shipment.
6. Delays & Issues
While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as weather, customs processing, or high demand. If your order is delayed or if you encounter any issues, please reach out to our customer service team, and we will assist you promptly.
7. Missing or Damaged Items
If you receive an order that is damaged or contains missing items, please contact us within 7 days of receiving your package. We will work with you to resolve the issue and ensure that you receive the correct items in the best condition.
8. Free Shipping Promotions
From time to time, we offer free shipping on eligible orders. To take advantage of these offers, please check our website for details and terms of the promotion.
9. Contact Us
If you have any questions regarding shipping or need assistance with your order, please don’t hesitate to contact us at sales@GodarAmsterdam.com. Our customer service team is here to help!
We hope this policy provides clarity and peace of mind when shopping at GodAmsterdam.com. We are dedicated to delivering a great experience from start to finish!
